RETURN & EXCHANGE
All Exchange must be processed wihin 14 days upon receiving the package
Exhance is only valid for :
- Production defect/damaged
- Wrong handed product
Please note that we dont accept color changes, size changes nor design changes
Product for exhange must not be :
- Washed ( laundry unclude )
- Worn
- Damaged
Product must be returned for exhange in their original condition and packaging
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WE DONT ACCEPT RETURN
Terms and Conditions
Welcome to Lofty White! By using our website and making a purchase, you agree to these terms. Please read them carefully.
By using our website, you agree to follow these terms and conditions. If you don't agree, please don't use our website.
We do our best to provide accurate product details, but we can’t guarantee everything is error-free. Prices and availability may change without notice.
When you place an order, you agree to provide accurate details. Payments are processed securely. We reserve the right to cancel any order.
Orders are shipped as quickly as possible. Delivery times may vary. For more information, check our Shipping Policy.
If you’re not happy with your purchase, check our Return & Exchange Policy for instructions. Items must be in their original condition.
We care about your privacy. Check our Privacy Policy to see how we handle your personal information.
All content on our website (like text, images, and logos) belongs to Lofty White and can’t be used without permission.
Shipping Policy
Thank you for shopping with Lofty White! We want to ensure you receive your order as quickly and securely as possible. Please review our shipping policy below:
Orders are processed within 3 business days after payment confirmation. Delivery times depend on your location. Pre-order items will take 10-14 working days to ship.
Shipping fees are calculated based on your delivery address and order size. Free shipping is available for the Jabodetabek area on orders above 750.000.
Once your order is shipped, you will receive a tracking number to monitor its progress. If you don’t receive this email, please contact us at 081288811780.
Please ensure that your shipping address is correct before placing your order. Lofty White is not responsible for orders lost due to incorrect or incomplete addresses.
If there are any issues with your delivery, please contact us immediately at 087781791269, and we will do our best to resolve the situation.