Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
All exchange must be processed within 14 days upon receiving the package
Exchange is only valid for :
- Production defect/damage
- Wrong handed product
Please note that we don’t accept color changes, size changes nor design changes.
Product for exchange must not be:
- Washed
- Worn
- Damage
Product must be returned for exchange in their original condition and packaging.
WE DON’T ACCEPT RETURN
2. Term and Conditions
What size should I order?
We have a size chart available for each product to help you find the best fit. Please refer to the size chart on the product page for more information.
What is the material of this product?
The material for each product is listed on the product page, under the "Details" section. If you have further questions about the material, please don't hesitate to contact us.
How do I care for this product?
Care instructions for each product are also listed on the product page, under the "Details" section. Please follow the care instructions to ensure the longevity of your product.
Can I see this product in other colors?
If the product is available in other colors, they will be listed on the product page. If you don't see the color you're looking for, please contact us and we will do our best to assist you.
3. Shipping Information
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Do you offer installment payment options?
Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
